Hi,
I have a Surface Pro running W10 Pro, I have been trying to access remotely from an iPad using the Windows Remote Desktop app. It works perfectly if both iPad and Surface are connected to the same wifi network, otherwise when trying to connect it comes up with error 0x104. I have read lots of articles on the net and used every recommended setting with no joy. I even tried contacting Microsoft support and after wasting more than an hour on the phone I was told that the Remote Desktop is only meant to work for computers connected to the same network. Is this really the case? What is the point to access a computer remotely if you need to be at the same location? Anyone has any suggestions?
Thank you
G

Ok, so I could very well not understand what all is happening with how to reply to this thread (Well I guess it won't let me put it in as a link, yet.https. To fix the remote desktop 0x204 error, we must first open the remote control settings and check if Remote Desktop Connection is enabled. If it is not active, our computer cannot be accessed from a different device. The Remote Desktop is utilizing port 3389 when using the RDP connection and if this port is blocked by a Firewall or any Antivirus software, you cannot connect to the systems you’re trying to. Network Discovery is switched OFF; When this is option is turned off, which is under “Network Sharing”, you can’t establish a connection to your target systems, and the error code 0x104 will be displayed on the Remote desktop. Error code 0x104 “. There are some easy resolutions to fix this issue on your computer. Fix 1 – Turn on Network Discovery The remote desktop feature will stop working if you disable the network discovery feature.

Microsoft Remote Desktop Error Code 0x104 Macbook