Office 2016 Missing Manual

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Learning has never been so easy!

This is another one of my how-to's that has been long in the making. After Office 2013 came out and “click to run” installations were introduced to the world, most admins never had to worry because the 2013 installer was a GUI and easily navigated with a mouse. Now 2016 is here and Microsoft is moving away from the GUI install for the IT professional.

Try downloading Office 2016 now and check if you are able to install Office 2016 normally. In case the above step still does not work then follow these steps. Stop the Print Spooler service from Services.msc. Disable the Anti-Virus/Security Software for a while, until you complete installing Office 2016. Jun 01, 2017 Myself and some colleagues have the Office 2016 Standard volume licensing. We were trying to upgrade the build so we could install a new add-on but the manufacturer told us we had to upgrade our Outlook build. This was not possible because we were all missing the Office Updates button on our Office version.When trying to download the updates. Install Office 2013 on a PC. To begin the installation, depending on your browser, click Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox). When you see 'You're good to go', choose All done. Start using an Office application right away by opening any app such as Word or Excel. Update OAB from within Outlook. Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button. Outlook 2007 and previous. Tools- Send/Receive- Download Address Book. Outlook 2010, Outlook 2013 and Outlook 2016. Tab: Send/Receive Send/Receive Groups.

This how-to covers the manual “click to run” steps needed to get Office downloaded and then installed on whatever device you wish. I think once you look at this process as a continuous whole, it becomes easy to get through and you can see the genius in the method, where all I saw before was difficulty for no reason.

9 Steps total

Step 1: Setup a New Windows 2012 R2 RDS Server

In this example, I am going to highlight shared computer activation for a terminal server that you need to deploy. The steps are basically the same for any computer you encounter. With some minor changes to the XML syntax, you can get Office downloaded then installed.

Setup steps for a new RDS server is beyond the scope of this how-to, so if you need help, here are some resources:

https://technet.microsoft.com/en-us/library/hh831620.aspx
https://technet.microsoft.com/en-us/library/dn283323.aspx

Step 2: Download the Office Deployment Tool

On the new 2012 R2 Server, download and install the Office Deployment Tool. I like to extract it to C:OfficeDeploy, but that is your choice.

Deployment Tool Overview
https://technet.microsoft.com/en-us/library/jj219422.aspx

Office 2013 Deployment Tool
https://www.microsoft.com/en-us/download/details.aspx?id=36778

Office 2016 Deployment Tool
https://www.microsoft.com/en-us/download/details.aspx?id=49117

Step 3: XML File Config

This is the part most people stumble on, properly formatting the XML file to first download the install files (/download switch) and then install or make changes with the /configure switch.

Really you can use just one XML file for both switches, but to break this down, I created two XML files - one for the download bit and one for the installer bit - so you can compare two different examples for reference.

Step 4: XML File Generator Site

Microsoft is going open source a bit, and part of that push is this neat XML file generator site located here:

http://officedev.github.io/Office-IT-Pro-Deployment-Scripts/XmlEditor.html

This site will step you through all the various settings that the XML file can do. You will have the opportunity to see the build process step by step, so you can get a good feel of what the XML file can do to help your daily Admin tasks.

Step 5: Basic XML - Install Off the Internet

The XML below will download to the temp folder then install all in one go. Just run Setup.exe /configure Path to this XML file:


Step 6: Download.xml

Office 2016 missing manual

In this step, you will create a Download.XML file using notepad to grab the installer files and save them to C:OfficeDeploy. The Office Deployment Tool will create a sub-folder for the version you are downloading, so if you want a specific build of Office, you can get exactly what you need from the cloud servers.

Office 2016 Missing Manual

(This is where I see true genius with this deployment method. Gone are the days of trying to find the correct version or getting an upgrade that is not immediately compatible with some LOB app you are running. You can specify exactly what you want in the XML file and that is what is installed even if you need to download it fresh from the Internet.)

Open the XML file generator site, and in the upper left, choose Office 365 Pro Plus 2016 or 2013 if that is what you want. Then in the middle “Add Product” area, verify that you have all the Required Fields set to what you want, and then hit Add Product below Language. This will populate the first stage of the XML file on the right for you to copy and paste then save as an XML file.

Towards the bottom of the first stage, you will see a source path field. This is where you specify what location you want to either save the installer files (/download) or where to install from (/configure). If you leave this out, then the (/configure) switch will pull the installers from the Internet in real time. This is not ideal if you are doing a company-wide install, so to speed things up and lower bandwidth hits, you can download them to a server and share them out.

Both UNC (servershare) and Root drive (C:OfficeDeploy) paths work in the source path field.


Step 7: Start Download Command

Once you have the Download.xml file created and saved, then you need to jump into CMD and CD C:OfficeDeploy. If you did not save the XML files into this folder, then copy and paste them in at this time.

Run the following command:

setup /download download.xml

*If you saved the XML files elsewhere, you can tell the command where to look using this full command with path:

Setup.exe /download c:officedeploydownload.xml

Note: Download size is ~ 1.10GB, so the time this takes is dependent on your Internet bandwidth and other competing loads at the time of download. Around 20min is about the average in my experience.

Step 8: Install.xml With Shared Computer Activation

Now, after you run the /download to bring the installer files local to the server, you will then create the install.xml file that will tell the setup program what settings you want. In reality, you can most times use the download.xml file to install as well, but because we are going to show shared computer activation, this separate install.xml file is necessary.

Note that I included the Logging path so that the installer will create a log file in case you get errors. Just step through the Sections on the GitHub XML Generator Site and you will get to the Path for that. I enter the C:OfficeDeploy, but you can put this anywhere you want.


Step 9: Exclude Installing Particular Applcations In The Office Suite

You can use the excludeApp ID = switch in the configure XML file to exclude installing particular pieces of the Office suite.


Since this is a completely new way to install Office to most, I highlighted all the steps necessary to complete this install on an RDS / Terminal Server. However, if you want to install without Shared Computer Activation, then remove the Property Name line in the XML example, and then you will have normal activation procedures.

Shared Activation will not count against your installs, but you still need to have end users log in and activate Office at first run.

Good Luck and Happy Computing!

Published: Jan 10, 2016 · Last Updated: Feb 08, 2016

25 Comments

  • Jalapeno
    tzouvaraskostas Jan 11, 2016 at 01:09pm

    I don't use until now Office 2016 but the How to is very good. Thanks for the info

  • Poblano
    bpellowski Jan 29, 2016 at 05:47pm

    Can you explain what shared activation is exactly? We have an E3 license here with 125 users, so how would shared activation work if I pushed office 2016 to all users here?

  • Habanero
    Gregory for Microsoft Jan 29, 2016 at 06:31pm

    Shared activation is really only one thing, it allows a user with Office 365 license to login and use the desktop software without it counting against their installs. This is all it really does...

  • Thai Pepper
    dehcbad25 Jan 29, 2016 at 06:31pm

    bpellowski I think that you can install with no license and then the user has to login with their O365 credential. I looked it up when we moved to O365, but I only have 12 users with E3 so it was easier to get them to login, and then download the run tool to setup. With more users I would definitively try to do it this way

  • Thai Pepper
    CyberSecHakr Jan 29, 2016 at 07:29pm

    Great how-to! We just deployed about 100 Office 2013/2016 installs with this method.
    I wish I knew about the XML generator sooner!
    Thanks for sharing.

  • Serrano
    Phil Mills Feb 1, 2016 at 09:10am

    Seems active directory group policy based deployment is redundant for MS own products. I'm struggling to think of one MS software product that can actually be deployed via AD... go figure..

    Lame.

  • Tabasco
    TagYourIT Feb 1, 2016 at 01:49pm

    We just upgraded to 2016 home and Business and I used this method. H&B was not in the editor list. So I wrote the XML file myself.

  • Serrano
    TehTDK Feb 7, 2016 at 12:55am

    How would I be able to do something like that for a local installation without a network share etc?. I want to remove some of the programs installed by Office 2013 on my PC.

  • Habanero
    Gregory for Microsoft Feb 8, 2016 at 03:50pm

    You can use the same format above to download but change it up to the 2013 version on the XML configurator site and at the bottom of the Add product page when you build the /configure install XML file you add ExcludeApp ID switch and exclude the programs you want.


  • Sonora
    Royce Lithgo Mar 3, 2016 at 01:13am

    I believe step 10 is missing, which is where you use the install.xml file created in step 8 and the download from step 6. The command is setup.exe /configure install.xml - correct?

    BTW I was walking through this with the intention to download then install after hours but ran step 5. without paying close attention. I killed it after I realised what was happening. You might want to mention to skip the step if the intention is to download and then install later.

  • Sonora
    Mike Burgi May 10, 2016 at 08:48am

    The title is wrong and could lead to misunderstanding and he mixed up multiple things!

    Office365 != Office 2016

    Office 2016 is still existing and comes with the already well known Office Customization tool, also Office365 does not offer the complete feature set/customization possibilities as Office 2016 Setup does

    kind regards

    Mike

  • Datil
    RebootsSolveProblems Jun 9, 2016 at 07:26pm

    A quick thought, maybe add a step about creating an installer package for it, This allows you to publish your offline installer.

  • Poblano
    superhl1 Nov 4, 2016 at 07:25pm

    Here is the path to my files.... 'esdAppdeployOffice2016-32. I noticed the update folder is EsdAppdeployOffice2016-32Office
    When updating from a GPO which path do I choose?

  • Habanero
    DailyLlama Jan 25, 2017 at 10:16am

    We have some software that we write that uses VBA fro Excel, as it installs an add-in. This software doesn't work with Office 365 because it says that some of the libraries are missing. Is there a way to specify to do a 'full install' of Excel, like in the configuration tool for Office 2016? I basically just want to select 'Run all from this computer', otherwise half of our computers are going to have to have a standalone version of Excel running alongside 365...

  • Anaheim
    Maria9537 Jul 25, 2017 at 03:50pm

    Nice how to! I am looking at it due to using this method to load and even after selecting Access not to load, it loaded on all pc with O365 - Office2016 within about 24 hours. Is there any way to remove Access? We also removed these during install but they didn't load later. THanks!


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Office 2016 missing manuals

I might have a problem with my Offline Address Book in Outlook.

For me, new colleagues are not showing up and the contact pictures aren’t displaying either. They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.

When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.

If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile. In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.

Cached

Update OAB from within Outlook

Office 2016 The Missing Manual

Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.

  • Outlook 2007 and previous
    Tools-> Send/Receive-> Download Address Book…
  • Outlook 2010, Outlook 2013 and Outlook 2016
    tab: Send/Receive> Send/Receive Groups-> Download Address Book…


You can manually update your OAB rather than to wait 24 hours.

You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.

In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled. In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.

Delete the OAB files

Another way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to .old when Outlook is closed.

They are stored in the following location:

Office 2016 Missing Manual Download

  • Windows XP
    C:Documents and Settings%username%Local SettingsApplication DataMicrosoftOutlook
  • Windows Vista, Windows 7, Windows 8 and Windows 10
    C:Users%username%AppDataLocalMicrosoftOutlook


You can paste the path mentioned above in the Address Bar of Explorer to quickly open the location.

When you are using Outlook 2010, Outlook 2013 or Outlook 2016, you’ll find a folder called Offline Address Books which itself holds subfolders with named after Account GUIDs. When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have. The quickest and most thorough method is to simply rename the Offline Address Books folder by appending .old behind it.

When you use Outlook 2007 or previous, you’ll have to rename the individual oab-files instead. There are 6 of them:

  • uanrdex.oab
  • ubrowse.oab
  • udetails.oab
  • updndex.oab
  • urdndex.oab
  • utmplsts.oab

After deleting the files, make sure you trigger a manual update from within Outlook as described above.

Note: The “u” in front of each file name stands for “Unicode”. If you are still using Outlook 2002/XP or earlier, the file names are not prefixed with a “u” as the OAB files are stored in ANSI format.

Recreating the mail profile

If you are still having issues with your OAB afterwards or if the files aren’t being recreated after a manual update, it is very likely that your OAB issues are rooted deeper in your mail profile. In that case, it is recommended to recreate your mail profile.